Privacy Policy
NextJoy – The Deomali Experience
At NextJoy – The Deomali Experience (“NextJoy”, “we”, “our”, “us”),
we are committed to protecting the privacy and personal information
of our guests, visitors, and website users. This Privacy Policy explains
how we collect, use, store, and protect your information.
1. Information We Collect
- Personal details: Name, phone number, email address
- Booking details: Stay dates, number of guests, preferences
- Payment-related information (processed securely via third-party gateways)
- Government-issued ID details (as required by law at check-in)
- Communication records via phone, WhatsApp, email, or website forms
- Technical data such as IP address, browser type, and cookies
2. How We Use Your Information
- Confirming and managing bookings
- Providing customer support and assistance
- Processing payments and refunds
- Fulfilling legal and regulatory requirements
- Improving our services and guest experience
- Sending booking confirmations, updates, and promotional offers (optional)
3. Payment Security
- All online payments are processed through secure and trusted third-party payment gateways.
- NextJoy does not store credit/debit card details or UPI credentials on its servers.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
- Payment gateway providers
- OTA platforms (MakeMyTrip, Booking.com, etc.)
- Government authorities when required by law
- Service partners strictly for booking fulfillment
5. Data Protection & Storage
- Reasonable security measures are implemented to protect personal data.
- Information is retained only as long as required for business, legal, or regulatory purposes.
6. Cookies & Website Analytics
- Cookies may be used to enhance user experience and analyze traffic.
- You may disable cookies through browser settings, though some features may be affected.
7. User Rights
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of promotional communications at any time
Requests can be made through our official contact details.
8. Third-Party Links
- Our website may contain links to third-party websites.
- NextJoy is not responsible for the privacy practices or content of such sites.
9. Policy Updates
- This Privacy Policy may be updated periodically.
- Changes will be effective immediately upon posting on the website.
10. Contact Information
NextJoy – The Deomali Experience
📞 +91 63700 64151
📧 info@nextjoy.in
📧 nextjoy.tourism@gmail.com
📍 Deomali, Koraput